Methodology: What to Ask

A PiT Count serves two functions: first, to measure the extent of homelessness. Second, to gather valuable data on those experiencing it. The PiT Count survey provides a unique opportunity to gather data on the demographics and service needs of individuals. As we know, the conditions by which youth become homeless are distinct; a well-drafted PiT Count survey will provide insight into to how youth become homeless in your community and to what extent, if any, certain youth are overrepresented among those experiencing homelessness.

Communities participating in the 2016 HPS Coordinated Count are required to use the HPS 10 Core Survey Questions. Additionally, communities are encouraged to add survey questions based on local needs and priorities. The COH recommends that participating communities consider including the COH questions that are of particular relevance to youth homelessness. These questions are highlighted below. 

Consulting Stakeholders

You will need to consult with stakeholders - those on your PiT Count Committee, Youth Sub-Committee or your broader network of PiT Count supporters – to determine the types of information your community needs on youth homelessness. As a community, consider what you know about youth homelessness and more importantly, what you don’t. It will be easier to secure community support if the information needs of service delivery organizations and other youth-specific stakeholders are considered. 

The COH Survey Questions

In an effort to build consistency among communities, the Canadian Observatory on Homelessness – in partnership with the National Homeless Count Research Advisory Team – has developed and piloted a set of additional survey questions for communities to use. Communities that are prioritising youth homelessness should strongly consider the COH questions pertaining to: gender (#3B), sexual identity (#C1), educational attainment (#C2), foster care (#C3) and barriers to housing (#C5). The COH encourages communities to share other youth-specific questions.  

Asking Tough Questions

Some PiT Count Stakeholders, including members of your PiT Count Committee, may be rightfully concerned about asking questions that are deemed too personal or sensitive; the confidentiality and safety of survey participants, particularly youth, should be the utmost priority. As such, all PiT Count questions should be asked discretely and respectfully, by experienced staff or trained volunteers. We cannot shy away from important, relevant questions such as those about gender, sexuality and health. These issues have a demonstrable impact on youth homelessness; a lack of data will ultimately hinder our response. That said, as you draft your PiT Count survey, ask yourself with each question: do we require this information to address youth homelessness in our community?

Resource: For more information on the rationale for each COH question, refer to the COH List of PiT Count Survey Questions.

Youth-specific Survey

You may decide to administer a separate survey to youth (provided that the 10 HPS Core Questions remain). Keep in mind that this may present additional administrative challenges for your volunteers; thereby increasing the likelihood of errors.  

Homelessness vs Housing

Those experiencing homelessness represent a large and diverse group; not everyone will identify as homeless. With widespread misconceptions and harmful stereotypes about people experiencing homelessness, it is understandable that youth may be quick to disassociate themselves from this label. As you draft survey questions, avoid the term ‘homeless’ where possible. Please note: you cannot change the wording of the HPS Core Questions.

Similarly, when you advertise the PiT Count and youth magnet events, you may avoid the word ‘homeless’ in favour of more neutral terminology such as ‘housing survey’ or ‘a survey for youth who have left home.’ 

Testing the Survey

Test your PiT Count Survey with a range of individuals with lived experience, including youth. Start with your Youth Advisory Board. Have them provide feedback on the survey and identify questions where volunteers and/or survey participants may be confused or misinterpret the question.

Providing Rationale

Youth may want to know the purpose of the PiT Count Survey. Is it confidential? How will the data be used? How will it help youth? Some youth may go a step further and ask the rationale for specific questions, particularly those questions more sensitive in nature. Be sure that survey administrators - whether volunteers or service staff - are prepared to explain the purpose of each question.